The Walmart call-out number is used to report an employee’s absence due to illness or sickness. Walmart associates can easily call in sick to report their shift off using this number.
Walmart is one of the largest retail companies in the world, with over 11,000 stores in 27 countries.
With such a vast operation, there are bound to be times when employees need to report an absence due to sickness, personal emergency, or other reasons.
To ensure employees can easily communicate their absence, It has a dedicated call-out number.
This blog provides a detailed guide for Walmart associates on reporting an absence.
It is the number to which Walmart Associates should report any unscheduled absences. When you dial this number, you will be asked to enter data like your DOB, WIN, name, and store number.
How does a Walmart employee called in sick to Walmart? They recommend that associates call in sick at least 3 hours in advance to avoid warning points.
You can use Walmart’s call-in-sick number: 800-492-5678, to report an absence due to injury or sickness.
Various Methods To Report An Absence
However, Walmart takes good care of its colleagues, especially when they are sick or on emergency leave.
As a Walmart Associate, you will use any of the following methods to report an absence or tardy.
Your first priority should be to notify your store manager of your illness or day-shift absence. It is important because, once they are aware of your absence, they can fill your position or, at the very least, assist them in taking customer management precautions.
A Walmart call-out number is the simplest and most reliable way to inform them of your sickness. You can report the absence at any time by calling Sedgwick at 800-492-5678.
Then, an automatic voice response system will ask you to give your WIN number, date of birth, name, store number, and reason for calling.
They will give you a confirmation number. I recommend that you write it down to remember.
Every employee at Walmart has access to an OneWalmart Account. If you don’t have an account, you must register for OneWalmart to report an absence through the mobile app.
Open the application, move on to “Report and Absence,” and follow the on-screen instructions for creating the Walmart Account.
Before going to call the Walmart number, you should know the things outlined.
Here is Walmart’s leave of absence policy: The company offers three types of leave of absence.
- FMLA Leave
Underneath the Family and Medical Leave Act, you can take leave from work for family sickness or medical treatment issues.
A Walmart associate is only eligible for FMLA to leave if they had worked for 12 months or a minimum of 1250 hours before you requested leave.
- Personal Leave
Walmart associates can also take personal leave for particular qualifying reasons.
- Military Leave
You are eligible for this type of LOA when you are in the military or on active duty. Furthermore, if your military pay is less than your Walmart pay, Walmart can compensate you for the difference.
It is friendly and safe to take this leave. For instance, if your situation needs medical treatment, you will take intermittent leave but must report any scheduled time for intermittent leave to the Sedgwick Automated System and your manager.
When you report a call-off/work-shift-off to your manager or the Sedgwick automated system on 1-800-492-5678, you need to tell the following information.
- Your name
- Your DOB
- Your Walmart WIN number
- Your store number
- Your reason for calling sick
You must report your absence to your store manager. This would assist in filling the vacant position for that shift.
You can call Sedgwick’s automated system at 800-492-5678 between 8 pm to 5 pm.
If your shift starts at the beginning of the day, you must report your absence a day before.
Otherwise, inform your absence through your OneWalmart employee account at least 3 hours before.
Walmart suggests not calling in sick at least three hours before their shifts begin.
However, if the injury is serious, notify your store manager as soon as possible.
There is particular information asked while making a call at Walmart. I recommend you have your WIN, DOB, and store number handy.
Yes, you can. Most Walmart associates are aware of Walmart’s OneWalmart site, so they can submit a claim for not coming on the job or shift.
Here are the steps to register for sickness at Walmart online:
- Sign in to the OneWalmart Employee account using your WIN, DOB, and store number.
- Open the Report absence menu.
- Choose any of the three options to determine the nature of reporting. Also, clarify the reason for not showing up to your shift.
- Lastly, choose from the list of injuries and symptoms that you are recently suffering from. Tap on Submit.
Walmart offers several methods for notifying you to cancel your shifts. To report your shift off in an emergency, call the Walmart call center at 800-492-5678.
Walmart’s employees only earn points if they report their sickness on time, at least after their shift has started, or if they miss their entire shift.
Informing Walmart that you are unable to continue your shift is as simple as welcoming and greeting customers.
However, Walmart requires employees to notify the company of their absence three hours before calling in sick.
To report illness, Walmart associates provide the Walmart helpline number (800-492-5678). They would ask for Walmart’s identification number, date of birth, and store number.
When the call is transferred, you will be given a confirmation code, which you must share with your store manager.